In accordance with the Health Records Act 2001 (Vic) and the Privacy Act 1988 (Cth)
Our practice respects your right to privacy. This document sets out our policies on handling your personal and health information.
Collection of personal health information
We collect your health information for the primary purpose of providing a medical report concerning your health at the request of lawyers or an insurer. We record past and current development and health information to assess your health status, make diagnoses, prepare the report and to maintain our record of these matters.
We collect personal information such as name and address for the medical report and contact with you.
Security of your personal and health information
The information we collect is recorded in a secure patient file and computer system. It is only accessible to my practice team and me. The security of your personal and health information is important to us.
Use of your personal and health information
Your information is used by me in preparing a medical report concerning your health. It is used by my practice team for administrative purposes. Your information will be disclosed to the requesting lawyers or insurer or their agents. Otherwise, we only release your health and personal information if you authorise or agree to us doing so, if we are requested to do so in a medical emergency, when required by law, or in response to a legal direction from a Court or Tribunal.
Access to your personal and health information
You are entitled to access, view and have copies of your personal and health information collected and stored by our practice. The Health Records Act 2001 provides you with these rights. We can provide you with information about how you can access and view your information. You can also obtain this information from the Office of the Health Services Commissioner.
You also have the right to request that your health and personal information be corrected if you believe it contains errors, or to have placed on your record a statement to correct the health information.
Transfer of your health information
You may request that your health information be transferred to another medical practitioner. This requires a written and signed authority directing me to do so.
Storage of your personal and health information
When I have completed my medico-legal report, I may shred or return to the lawyers or insurer that requested my report the documents I received from them on the understanding they will retain a copy of those documents on their file. When your file is no longer required we may destroy the record seven years after my last professional contact with you.
Complaints about privacy
If you have any concern or complaint about our handling of your personal and health information, you may contact me or a member of my practice team. You may also address your concern or complaint to the Office of the Health Services Commissioner.